Cebu Pac’s GetGo-CuroTek partnership sealed, improving customer contact center services

CuroTek (Curo Teknika, Inc.), the country’s preferred Managed IT Services and Contact Center partner of market-leading enterprises, recently penned a partnership with Cebu Pacific to provide Managed Omni Channel Contact Center Services to Cebu Pacific’s Lifestyle Rewards Program GetGo.

The GetGo rewards program allows customers to earn and convert points from their flights and the company’s lifestyle partners. Just fly with Cebu Pacific to earn points and redeem them for free flights or in-flight add-ons.

“We really look forward to the coming months and years as we achieve new successes and address new challenges, as well as deliver great customer care through all possible channels. My hope is that we will be able to maintain our level of customer care at a satisfactory level; knowing that we have CuroTek with us we believe that we will provide just that, and so much more,” said Nik Laming, General Manager of Cebu Pacific’s GetGo.

Meanwhile, CuroTek President and ePLDT Group Senior Vice President and Chief Operating Officer Nerisse Ramos expressed her genuine appreciation to CebGo for entrusting its contact center needs to CuroTek, specifically in redefining the way it offers “topnotch customer experience” to Filipino flyers.

Ramos said, “Contact center is a very critical component of GetGo’s digital transformation in terms of redefining customer experience. We are very honored that they have chosen us to be part of their strategic roadmap. We have benchmarked CuroTek as the country’s leading provider of contact center solutions to Philippine enterprises and we’ll offer just that to their growing organization. In behalf of CuroTek, backed by the strengths of PLDT and ePLDT, the whole team is committed to make this journey successful.”

GetGo availed the Omni Channel Contact Center services for both their GetGo Loyalty Rewards Customer Service and GetGo Telemarketing. Through this partnership, GetGo will be able to provide a better experience to its fast-growing member base by assisting them on their rewards/points when they book their international and local flights through Voice, Email, Chat and Social Media. Likewise, this will enable their clients to avail the GetGo credit card powered by Unionbank Master Card.

An established ePLDT subsidiary, CuroTek provides bespoke solutions for both Contact Center Services and IT Outsourcing. Capitalizing on its proprietary IT Framework Best Practices and Homegrown Omni Channel Contact Center Solutions, CuroTek enables its partners to achieve their digital transformation goals and providing delightful customer experience.

For more information about CuroTek, please visit https://www.curoteknika.com.

Lenovo Philippines rolls out largest Intel® Optane™-powered devices portfolio 

In a bid to deliver the latest technology to its customers in the Philippines, Lenovo, a global leader in PC and smart devices development, is announcing the launch of a portfolio of devices featuring Intel® Optane™ memory technology. It is designed to bring greater efficiency and a more powerful experience to all Filipinos customers.

Intel® Optane™ is a system acceleration solution found in 8th Generation (or newer) Intel® Core™ Processors that boosts a computer’s responsiveness to end-user requests, including launching applications, finding and moving large files, and even loading levels in video games. It is designed to store commonly used data and programs closer to the processor. The system can access information more quickly with improved overall system responsiveness. 

Official benchmarking results have shown the technology to be delivering up to 65 percent faster gameplay and up to 5x faster web browsing.

“With the new range of devices that features Intel Optane technology, Lenovo users can now complete tasks significantly faster with shorter wait time than before. This is a huge boost in work efficiency and will allow students as well as working professionals greater productivity to achieve much more. In addition, the technology provides gamers a near-uninterruptible gaming experience, allowing them to fully immerse into their games,” said Lenovo Philippines Country General Manager Michael Ngan.

Ngan also notes the cost-effectiveness of Intel® Optane™ devices; its abilities allow HDD (Hard Drive Disk) systems to run nearly as fast as devices with expensive SSDs (Solid-state Drive), removing the need for users to upgrade.

The technology is now available on Lenovo’s latest product range that runs on Intel’s 8th Generation processors and upwards, including the following:

Legion Y530-15ICH – with 8th Gen Intel® Core™ i7-8750H processor; PHP 78,995

IdeaPad 330-17ICH – with 8th Gen Intel® Core™ i7-8750H processor; PHP 64,995

IdeaPad 330S-15IKB – with 8th Gen Intel® Core™ i7-8550U processor; PHP 55,995

IdeaPad 330S-15IKB – with 8th Gen Intel® Core™ i5-8250U processor; PHP 42,995
Continuing innovation
The release of Intel® Optane™-powered devices is just part of Lenovo’s objectives in bringing innovative technology to the market. This partnership with Intel is specifically aimed at providing end users across demographics with powerful devices that deliver high performance in every task. Lenovo is expected to release other products across its consumer, commercial, and enterprise lineups with Intel® Optane™ to make the technology’s benefits more accessible to the public.
“Be it at work or play, slow loading time can impact user experience. In more serious cases, it can lead to decreased productivity and revenue loss for businesses. Our partnership with Intel aims to help users avoid these unnecessary problems, by providing a seamless and near-uninterruptible experience to all Lenovo users,” said Ngan.
Intel® Optane™-powered Lenovo devices are available in major electronics stores.

Lenovo (HKSE: 992) (ADR: LNVGY) is a US$45 billion Fortune 500 company with a vision to become the global leader in Intelligent Transformation through smart devices and infrastructure that create the best user experience. Lenovo manufactures one of the world’s widest portfolio of connected products, including smartphones (Motorola), tablets, PCs (Thinkpad, Yoga, Lenovo Legion) and workstations as well as AR/VR devices and smart home/office solutions. Lenovo’s next generation data center solutions (ThinkSystem, ThinkAgile) are creating the capacity and computing power for the connections that are changing business and society. Lenovo works to inspire the different in everyone and build a smarter future where everyone thrives. Follow us on LinkedIn, Facebook, Twitter, Instagram, Weibo, or visit us at http://www.lenovo.com/.

Celebrate Christmas with MMFF 2018 at SM Cinema

Celebrate with SM Cinema the most wonderful time of the year together with the latest movie offerings of the much-awaited film festival in the country, the Metro Manila Film Festival (MMFF).

For 44 years, the MMFF has been part of the Filipino Christmas and this year it becomes bigger with eight (8) Filipino movies from the biggest producers and stars in the country. Film goers and movie fans can enjoy these movies anywhere, anytime as SM Cinema, the largest film exhibitor in the country, has 64 branches nationwide. Here are the movies lined up for this year’s Metro Manila Film Fest:

Aurora

From the acclaimed horror and suspense thriller director, Yam Laranas, the film Aurora tells the story of Leana (Anne Curtis) and her sister as they made a deal to look for the dead bodies of the passengers of Aurora, a sunken ship. However, instead of dead bodies, the unrest souls started to haunt them.
Fantastica: The Princesses, The Prince, and the Perya

The latest comedy movie of Vice Ganda together with Dingdong Dantes and Richard Gutierrez will follow the story of Belat (Vice Ganda) and her adventure to rebuild her family’s carnival and save it from bankruptcy.
Jack Em Popoy: The Puliscredibles

An action-comedy film, Jack Em Popoy: The Puliscredibles features the adventures of police officers, Jack (Coco Martin), Emily (Maine Mendoza) and Popoy (Vic Sotto) as they join forces to solve a case and bring down a syndicate.
Mary Marry Me

Real-life sisters, Toni and Alex Gonzaga plays the role of Mary Jane (Toni Gonzaga) and Mary Anne (Alex Gonzaga) as their relationship will be tested when Mary Jane discovers that her sister is about to marry her ex-boyfriend, Pete (Sam Milby). 
One Great Love

A story of finding one great love, Zyra Paez (Kim Chiu) gives one more try to her relationship with Carl Mauricio (JC de Vera) but as time passes by, Zyra doubts her relationship with Carl and will be confused with her feelings toward his bestfriend, Dr. Ian Arcano (Dennis Trillo).
Otlum

Another horror movie to give chills this Christmas, Otlum follows the story of a group of young people as they stay overnight in an abandoned orphanage. The adventure goes wrong as they uncover dark secrets and being haunted by ghosts.

Rainbow’s Sunset

Featuring veteran actors Eddie Garcia, Gloria Romero and Tony Mabesa, Rainbow’s Sunset tackles the situation of Ramon (Eddie Garcia) and his family as he reveals his true sexuality and feelings for his dying friend, Fredo (Tony Mabesa).
The Girl in the Orange Dress

A romantic-comedy film that tells the story of Anne (Jessy Mendiola), who wakes up after a party and discovers herself in bed with a celebrity heartthrob, Rye (Jericho Rosales) without any idea what happened the night before. As they escape from the eyes of the public, Anne and Rye cannot run away from their blossoming feelings towards each other.

Don’t miss out the fun and enjoy the latest MMFF flicks with your families and friends from December 25 to January 1 at SM Cinema branches nationwide. Book your tickets through the website, http://www.smcinema.com or download the SM Cinema mobile app. You may also follow /SMCinema on Facebook and @SM_Cinema on Instagram for updates!

Epson Receives EcoVadis Gold Rating for Overall Sustainability

Award places Epson in top 3% companies for overall sustainability

 
Epson has been awarded a Gold rating for overall sustainability by independent platform EcoVadis for the second year in succession. The top rating, which reflects Epson’s commitment to achieving the highest possible international CSR standards, also acknowledges Epson as being “outstanding” in both the Environment and Sustainable Procurement categories and highlights its excellent achievement in Labor, Human Rights and Ethics.
 
EcoVadis – an independent, trusted and collaborative platform – uses a unique CSR assessment methodology that measures over 50,000 organisations across 190 industry sectors in 150 countries. The process to achieve the ranking included reviewing and assessing Epson in terms of its people, processes and platforms, which resulted in outstanding recognition of its policies, actions and results in both the Environment and Sustainable Procurement, placing Epson in the top 3% of companies for overall sustainability. 
 
Sustainability is deeply ingrained in Epson’s Management Philosophy; it is an integral driver of Epson’s innovation and is a key factor in how we work with our partners across the supply chain. The company is also committed to the UN’s Sustainable Development Goals (SDGs). This commitment to sustainability is reflected in Epson’s product range including inkjet printers, which reduce waste and energy consumption, projectors, and robotics systems, which are all grounded in the proprietary “sho sho sei” or efficient, compact and precision technologies that Epson has refined over the years.
 
More information on Epson’s CSR performance can be found in its Integrated Report and Sustainability Report, which highlight the company’s progress and key achievements in the areas of environmental performance, social responsibility and corporate governance globally.
 
To find out more about Epson’s CSR work visit our dedicated social responsibility page.
 
 
 
Information
Read Epson’s Integrated Report.
global.epson.com/IR/library/integrated_report.html
 
Read the Sustainability Report.
global.epson.com/SR/report/
 
Visit our social responsibility page.
global.epson.com/SR/
 
About Epson

Epson is a global technology leader dedicated to connecting people, things and information with its original efficient, compact and precision technologies. With a lineup that ranges from inkjet printers and digital printing systems to 3LCD projectors, watches and industrial robots, the company is focused on driving innovations and exceeding customer expectations in inkjet, visual communications, wearables and robotics.
Led by the Japan-based Seiko Epson Corporation, the Epson Group comprises more than 81,000 employees in 85 companies around the world, and is proud of its contributions to the communities in which it operates and its ongoing efforts to reduce environmental impacts.

global.epson.com/

Easy printing management (+professional customer service) through Epson’s EasyCare360

Epson, a global leader in printing technologies and market leader for ink tank printers, recently launched its very own enterprise printing solution in a bid to ease print management for its customers nationwide.

EasyCare360 is an all-in-one solution installed in Epson printers to provide businesses hassle-free printing management by monitoring the status of the unit and taking care of the consumables, spare parts, repair, and maintenance services.
“The detail-obsessed individuals in Epson are committed not only in creating the most innovative products for consumers, but also in developing solutions that will complement these products and help drive business innovation value,” said Eduardo Bonoan, marketing director for Epson Philippines. “With EasyCare360, we aim to showcase that we are capable of providing end-to-end service to our customers and ensure business continuity.”

Epson’s EasyCare360 is a monthly subscription service which customers can buy separately from Epson WorkForce Pro WF-C869R printers. The subscription features a “pay-per-click” model for each printer, allowing customers to pay only for the total number of pages they print every month.

With a pay-per-click model, customers can control their printing costs by removing the uncertainty of buying consumables and unexpected parts for repair. EasyCare360 also minimizes printing downtime with its premium, on-call technical service, to ensure that printing operations are always up and running.

EasyCare360’s premium service is comprised of a dedicated technical support team, which guarantees a two-hour response time for solving on-site issues, and is available to serve customers every Mondays to Saturdays except on National Holidays, from 9 AM to 4 PM. For calls beyond 4 PM, on-site visits will be done on the next working day.
An EasyCare360 subscription also includes free delivery of parts and consumables, remote troubleshooting, preventive maintenance, installation services, and end-user training.

Epson’s EasyCare360 is now available within Metro Manila, upon the purchase of WorkForce Pro WF-C869R units. This A3 multifunction printer offers the lowest-cost color printing in its class. Equipped with a Replaceable Ink Pack System (RIPS), the WorkForce Pro WF-C869R delivers up to 84,000 ISO pages before changing the ink packs, which translates to fewer interventions and less hassle for users. This powerful enterprise printer also speeds through professional-quality prints at 24 ISO pages per minute (ppm) (black/color) and scans up to 25 ppm.

Learn more about EasyCare360 through Epson Customer Care hotline—Metro Manila: (02) 441-9030; Toll Free: 1-800-1069-37766 (PLDT), 1-800-3-0037766 (DIGITEL)—or visit the Epson Customer Care website: http://customercare.epson.com.ph.
 

 
What is Epson?

Epson is a global technology leader dedicated to connecting people, things and information with its original efficient, compact and precision technologies. With a lineup that ranges from inkjet printers and digital printing systems to 3LCD projectors, watches and industrial robots, the company is focused on driving innovations and exceeding customer expectations in inkjet, visual communications, wearables and robotics.

Led by the Japan-based Seiko Epson Corporation, the Epson Group comprises more than 81,000 employees in 85 companies around the world, and is proud of its contributions to the communities in which it operates and its ongoing efforts to reduce environmental impacts.

global.epson.com/

Lenovo’s 2018 gift guide for the techy rush shopper

Whether you like it or not, there are shoppers who will shop  on the rush hour. When that happens, and Lenovo knows how that feels, then you can turn to this tech gift guide with sense. Tara…

Looking for the perfect gadgets for yourself or to give away to your families and friends this Christmas? Lenovo, the world’s leading PC and smart devices developer has compiled the best tech gifts that are sure to make someone’s day this holiday season. 

1.) Yoga 530 — For artists
 
The Yoga 530 features Lenovo’s signature 360-degree hinge that allows it to transform into four modes — laptop, tablet, tent, and stand. All models come with 8.8mm narrow bezels and up to Full HD IPS displays with 250 nits brightness.
 
The device is bundled with Lenovo’s Active Pen, which features pin-point accuracy giving the natural feel of a pen-on-paper writing experience. Together with its palm-rejection feature and beautiful display, Yoga 530 is an excellent choice for artists.
 
The Yoga Y530 comes with virtual surround sound features from its Harman Speakers and optimized with Dolby Audio™ Premium. It is available in both Intel and AMD variants with up to Intel Core i7 or AMD Ryzen 7 processors that are more than enough to handle various multimedia tasks. It can also have up to 2GB NVIDIA GeForce MX130, 16GB DDR 4 RAM, and 512 GB PCIe SSD storage.
 
Price starts at P34,995.

2.) IdeaPad 720s — For power users
 
Weighing only 1.14 kg and measuring 13.6 mm thin, the IdeaPad 720s is made for those who use their device almost 24/7 for work. It has a battery life of up to 9 hours, making performance uninterruptible even when on-the-move. The device also has a Full HD wide-angle IPS display and is supported by 360° sound from Dolby Atmos®. 
 
Running on Windows 10 OS, the IdeaPad 720s also comes with the personal digital assistant Cortana. She’s prepared to answer questions, open necessary apps, set reminders, and even read appointments from a calendar.
 
The device also sports a premium aluminum finish, which makes the design sleeker and cleaner. It comes with AMD Ryzen™ 5 2500U Mobile Processor that uses multi-thread processing technology, delivering blazingly fast performance. The IdeaPad 720s also has Radeon™ Vega Mobile Graphics, 512 GB PCle SSD storage, and 8 GB DDR4 RAM.
 
Price is at P59,995.    

3.) Legion Y530 — For the modern avid gamers
 
One of the first few laptops to feature Lenovo’s reimagined design for its gaming PC lineup, the Legion Y530 is a perfect gift for the modern avid gamers. It comes at only 24 mm thin and 5.1 lbs. light while its bezels are 62% thinner compared to its predecessors.
 
Whether for work, school, or playing video games, the Legion Y530 is capable of handling anything with ease. The laptop is equipped with up to NVIDIA® GeForce® GTX 1050 Ti GPU, up to the latest 8th Gen Intel® Core™ i7 processor and Windows® 10. The Legion Y530 supports up to 16 GB DDR4 2666MHz memory and ships with up to a 512GB M.2 PCle SSD or 2TB HDD storage.
 
The Legion Y530 also has an improved thermal layout with dual fan design and quad-vent cooling for increased airflow, making overheating during work or gaming sessions a thing of the past.
 
To top it off, some models of the Legion Y530 ship with Intel Optane technology, a system acceleration solution that boosts a computer’s responsiveness to end user requests like launching applications, finding and moving large files, and even loading levels in video games.
 
Price starts at P54,995.    

4.) IdeaPad D330 — For the modern professionals
 
A tablet and laptop in one, the IdeaPad D330 is suited for professionals in today’s modern workplace, as well as young adults with light productivity and study needs. Its keyboard is detachable, turning the device into a tablet that boasts a convenient trackpad, Dolby Audio™ Premium, and a 10” screen with HD display.
 
Users get an Intel® Pentium® Silver N5000 processor, 4GB of RAM, 128GB of storage, and Intel® Integrated Graphics, which are more than enough to handle office tasks and some basic to medium computing needs. In addition, the device sports USB 3.1 Type C, making charging quicker than average. Battery life can last up to 13 hours, and with a starting weight of only 1.13 kg, the IdeaPad D330 is an ideal companion for the on-the-go professional.
 
Price starts at P24,995 for the Mineral Grey and Bronze models.    

5.) IdeaPads 330, 330s and 530s — For first-time buyers
 
Those in the market for their first laptop may want to check out Lenovo’s IdeaPad 330, 330s, and 530S, as these devices are suitable for average to mid-power users.
 
All three IdeaPads come equipped with the latest Windows 10 Home operating system. They can also have up to an 8th Generation Intel® Core™ or AMD Ryzen™ mobile processor which assures a faster boot-up time and gives a boost when it comes to multitasking, gaming, and entertainment.
 
Prices start at P17,995, P30,995, and P49,995, respectively. 
 
All items are available in major electronics stores. Check it out now! 

What is AirBit Club?

AirBit Club is a decentralized trading platform that is promoting and using Bitcoin which is considered as the most popular cryptocurrency in the world. In a span of three years, this has changed lives of more than 4.1 million traders in less than 200 countries worldwide including the Philippines. In the country, it is estimated that the membership has reached 40,000 and counting.

Recently, the club held its Thanksgiving Party last Nov. 22-25, 2018 at the grand ballroom of Shangril-La Hotel in Bonifacio Global City. The assembly was exclusively attended by hundreds of members coming from the different parts of the country.

The club was established way back in October 2015 with the objective which is to educate the general public on the origin of Bitcoin and the technology behind cryptocurrencies.

Bitcoin has gained the attention of the world. Airbit Club plays a big role in creating transactions which are essential in the ecosystem of Bitcoin.This has catapulted the club to integrate other top cryptocurrencies with the highest market capitalization like Ethereum, Bitcoin Cash and Stellar and this requires more technological advancements to accommodate more transactions 24/7 anywhere around the world.

Airbit club is the first decentralized system that unites together four different industries: cryptocurrencies, business mentoring, live educational training, and the networking effects of a worldwide club of affiliates.

To be an exclusive member of the club, one must buy any of the membership packages available by using Bitcoin which will be used in cryptocurrency trading, tokenization and rewards program. 

The club was founded to educate people about Bitcoin, Ethereum and Bitcoin Cash with the best possible information; its origin, its benefits, marketing licenses and the use of software; teaching people how to use them, how to open a wallet, as well as to provide the opportunity to share commissions by references. We have called our system Blockchain Distributed Technology and Affiliate Program, which is based on an algorithm that distributes fair referral commissions to all members.

Its mission is to provide cutting-edge technology, using innovative tools to ensure that the commercial potential is maximized and thus increase the distribution of crypto currencies to all affiliates.

Its vision is to be the source of digital information and education provider for people around the world to increase the current less than 1% of the world’s population that is using cryptocurrencies in the following years.